Terms of Service

Last updated: 15 August 2026

1. General

These terms apply to all house clearance, rubbish removal and related services provided by Newton Abbot House Clearance (“we”, “us”, “our”). By booking a service you agree to these terms.

2. Quotes & Pricing

All quotes are fixed-price and based on the information and photos you provide. The quoted price includes labour, loading, transport and disposal (unless otherwise stated). Any significant change in the volume or type of material may result in a revised quote before work begins.

3. Booking & Cancellation

Bookings are confirmed once we have agreed a date and price with you. Please give as much notice as possible if you need to cancel or reschedule. We reserve the right to charge a reasonable cancellation fee for late cancellations.

4. Access

You are responsible for ensuring clear and safe access to the property on the agreed date. If we cannot gain access or the job cannot proceed for reasons outside our control, a call-out fee may apply.

5. Ownership of Items

By booking a clearance you confirm that you have the legal right to dispose of the items. We accept no liability for items removed that later turn out to belong to a third party.

6. Prohibited Items

We cannot accept hazardous materials including (but not limited to) asbestos, chemicals, clinical waste, gas bottles, explosives or radioactive materials. If such items are discovered we will stop work and discuss options with you.

7. Waste Disposal

All waste is disposed of in accordance with UK regulations. We hold a full Environment Agency Waste Carrier Licence and issue a Waste Transfer Note for every job.

8. Liability

We carry public liability insurance. Our liability is limited to the value of the service provided. We are not liable for indirect or consequential losses.

9. Payment

Payment is due on completion of the work unless otherwise agreed in writing. We accept bank transfer and other methods as agreed.

10. Contact

For any questions about these terms please contact us:

Email: info@newtonabbothouseclearance.co.uk
Phone: 01626 391671